Terms & Conditions

By engaging the services of Ivoire Shipping LLC (“Company”), the customer (“Customer”) acknowledges and agrees to the following professional Terms and Conditions.

1. Scope of Services

Ivoire Shipping LLC provides high-performance logistics and procurement solutions, including:

Global Logistics Coordination: Domestic and international freight management.
Private U.S. Address (Shop & Ship): Secure forwarding via a dedicated U.S. hub.
Professional Procurement (Personal Shopper): On-site procurement in select U.S. metropolitan areas.
Corporate Travel & Logistics: Strategic coordination for business-related transit.
Package Consolidation: Optimized forwarding and logistics assistance.

2. Customer Obligations & Compliance

To ensure frictionless transit, the Customer is responsible for:

Providing comprehensive and accurate data (identities, valuations, and descriptions).
Ensuring all cargo complies with U.S. export laws, international treaties, and destination country regulations.
The full settlement of all service fees, carrier charges, duties, and handling costs.
Liability: Any fines, seizures, or operational delays resulting from inaccurate data or restricted cargo are the sole financial responsibility of the Customer.

3. Prohibited & Restricted Cargo

The Company maintains a zero-tolerance policy for hazardous or illegal items. Restricted cargo includes, but is not limited to:

Controlled substances, weapons, and ammunition.
Explosives, flammables, and hazardous materials (HazMat).
Counterfeit goods and unapproved perishables.
Right of Refusal: Ivoire Shipping LLC reserves the right to decline or terminate any shipment at its professional discretion.

4. Operational Inspection & Security

To maintain cargo security and regulatory standards, all packages are subject to inspection, opening, and repackaging by the Company, partner carriers, or government authorities (e.g., U.S. Customs and Border Protection). Suspicious cargo will be flagged and reported to the relevant authorities.

5. Private U.S. Address Protocol

A $10 Access Fee is required for use of the private U.S. address. This fee is credited toward final shipping costs. The Customer maintains total responsibility for third-party seller disputes, product quality, and return logistics. Ivoire Shipping LLC acts strictly as a logistics provider, not a seller of goods.

6. Professional Procurement Service (Personal Shopper)

Our procurement service requires a $300 non-negotiable upfront fee.

Balance Allocation: If purchases total less than $300, the remaining balance is applied to shipping costs. Any surplus thereafter may be refunded.
Service Areas: Austin, Dallas, San Antonio, and Houston.
Limitations: The Company is not liable for manufacturer defects, sizing errors, or third-party store policies.

7. Shipping, Delivery & Force Majeure

Transit timelines are strategic estimates and do not constitute a guarantee. Ivoire Shipping LLC is not liable for disruptions caused by customs bottlenecks, carrier performance, weather, government intervention, or Force Majeure events.

8. Customs, Duties & Brokerage

All import taxes, duties, and fees are the responsibility of the Customer. While we provide customs clearance support, Customers retain the right to designate their own customs broker.

9. Refund & Cancellation Policy

Service fees are non-refundable once operational execution has commenced. Refunds are issued solely at the Company’s discretion in instances of verified billing errors.

10. Limitation of Liability

Ivoire Shipping LLC’s liability is strictly limited to the service fees paid for the specific shipment in question. We are not liable for consequential damages, lost profits, or the actions of third-party carriers.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, USA.

12. Acceptance of Terms

Engagement with the Company’s infrastructure or services constitutes a binding agreement to these Terms and Conditions.

Privacy Policy

Effective Date: Tuesday February 10, 2026

Ivoire Shipping LLC (“we,” “our,” or “us”) is committed to maintaining the highest standards of data integrity and transparency. This policy outlines our protocols for the collection, utilization, and protection of information gathered through ivoireshippingllc.com and our global logistics, procurement, and shipping infrastructure.

By engaging our services or accessing our platform, you acknowledge and agree to the data practices defined in this professional framework.

1. Information Architecture: What We Collect

We collect specific data points necessary to execute seamless logistics and procurement:

Client-Provided Data:
- Identity & Logistics: Full name, billing/shipping addresses, email, and phone contact.
- Transaction Data: Securely processed payment information (we do not store full primary account numbers).
- Cargo Specifications: Recipient details, package contents, declared valuations, and weight metrics.
- Procurement Data: Budgetary limits, product specifications, and digital links for our Professional Procurement service.
- Communication Records: Formal inquiries, digital messages, and documentation submissions.
Automated System Data:
- Operational analytics such as page engagement and time-stamped activity.
- Cookie Protocol: We utilize cookies to optimize platform performance. These may be managed or disabled via your local browser settings.
Technical identifiers including IP addresses, browser specifications, and device metrics.

2. Strategic Data Utilization

Your information is utilized strictly to ensure operational excellence:

Service Execution: Managing global shipments and procurement transactions.
Logistics Coordination: Providing real-time updates and responding to technical inquiries.
System Optimization: Enhancing website performance and user accessibility.
Risk Management: Preventing fraudulent activity and unauthorized access.
Regulatory Compliance: Meeting global customs, tax, and legal reporting mandates.

3. Controlled Data Disclosure

Ivoire Shipping LLC does not sell client data. Information is shared only with authorized partners essential to the logistics chain:

Verified Carriers: For physical transit and delivery.
Secure Processors: For financial transaction clearance.
Strategic Partners: For specialized logistics or procurement assistance.
Government Authorities: For mandatory customs clearance or law enforcement compliance.

4. Data Security Standards

We employ industry-standard administrative, technical, and physical protocols to maintain the integrity of your data. While no digital infrastructure is immune to every risk, we continuously monitor our systems to ensure your information remains secure within a professional environment.

5. Client Data Rights

In accordance with professional standards and applicable regulations, you maintain the right to:

Audit: Request access to your stored personal data.
Rectification: Correct inaccurate or outdated information.
Erasure: Request the deletion of data when no longer required for active service or legal compliance.

6. Jurisdictional Scope & Minor Privacy

Our infrastructure is designed for professional use by individuals aged 18 and over. We do not knowingly process data for minors.

7. Policy Evolution

We may periodically update this framework to reflect changes in our operational standards or global regulations. Revised versions will be posted with an updated effective date.

8. Direct Inquiry

For questions regarding this policy or your data integrity, please contact our administrative team:

Ivoire Shipping LLC
📧 support@ivoireshippingllc.com
📞 +1(682)484-4737

Cargo Protection & Liability Framework

Ivoire Shipping LLC provides high-standard logistics execution; however, international transit involves inherent third-party risks. To ensure a frictionless experience, we offer the following protection protocols:

Optional Cargo Insurance:

Comprehensive shipping insurance is available based on the declared value of the goods. The Customer maintains the sole discretion to elect or decline supplemental insurance coverage at the time of shipment.

Operational Standards & Third-Party Risks:

While the Company maintains rigorous operational oversight, Ivoire Shipping LLC is not liable for loss, damage, transit delays, or government seizures caused by third-party carriers, customs authorities, or regulatory agencies unless supplemental insurance has been secured and verified.

Limitation of Liability:

In the absence of supplemental insurance, the Company’s total liability is strictly limited to the service fees paid for the specific shipping transaction. The Company is not responsible for the replacement value of the cargo itself without active insurance coverage.

Claims Protocol & Resolution:

To maintain transparency and ensure a professional review, all claims for loss or damage must be submitted in accordance with the following requirements:
- Timeline: Formal written notice must be submitted within 10 calendar days of the delivery date.
- Evidence: Original packaging, contents, and all relevant documentation must be retained for professional inspection and verification.
- Compliance: Failure to adhere to these reporting protocols may result in the administrative denial of the claim.

Uniting the World, One Delivery at the Time

Terms & Conditions